Warranty Policy

This warranty statement applies exclusively to products manufactured and installed by Vinyl Media. Vinyl Media offers a 12 month in-house warranty on all installation services, and manufacturer’s warranties on products.

Our comprehensive warranty covers all defects in materials and installation. This includes full replacement of failed materials, removal, and installation during the manufacturer’s warranty period.

This warranty does not cover damage to the wrap or graphics from negligence, misuse, accidents, road damage, wear and tear, or any failure not a product of installation or materials.

This warranty does not cover warrantable failures due to pre-existing damage to vehicles or the installed surface. This warranty does not cover a warrantable failure in the event that the client chooses to keep any/all emblems on a vehicle and to have them wrapped over.

All claims must be made within the 12 month warranty time frame and are subject to approval by a Vinyl Media authorized representative.

In case of a warrantable failure, Vinyl Media’s responsibility is limited solely to, as its option, repairing or replacing the defective material or parts of material. Customer’s option for repair of warrantable failures is strictly limited to repair at Vinyl Media’s facility.

Materials used in warranty repairs will carry the same warranty coverage as the materials they replace, but the expiration dates will be the same as those of the original materials.

Due to the varied nature of shapes and styles of vehicles and objects that are wrapped, it is possible that there will be areas that are beyond the wrapping capabilities of the available materials. These areas are noted as ‘compound areas’, and are excluded from this warranty. ‘Compound areas’ include such areas as deep recesses, deep channelling and severe ridges that cannot be wrapped due to the realistic capabilities of the vinyl materials used in the wrapping process. Any ‘compound areas’ will be noted by Vinyl Media in consultation with the client prior to the job beginning. Any graphics failures over a compound area will not be covered by this warranty.

This warranty is the sole warranty made by Vinyl Media in regards to our wrap and vinyl products. Vinyl Media makes no other warranties, expressed or implied.